Place waste carts at the curb on the morning of collection only, between 7 a.m. and 7 p.m. Please be sure you are Bear Aware. For collection dates, please see the map and schedule in the Living Greener Calendar. Waste is collected weekly. Recycling and yard waste are collected on alternating weeks. Yard waste is collected between March 1 and November 30.
Park it. Put the bin on the side of the street in front of your home, with the wheels against the curb, or on the shoulder, if no curb.
Point it. The arrow on the cart lid must be facing the road.
Place it. Provide one metre (three feet) clearance between carts and between adjacent obstructions; ensure the placement provides room for pedestrians and cyclists to pass and does not obstruct driveway accesses, traffic and the path of snow plows.
Close it. All materials must fit entirely in carts with lids shut.
Who do I call for service?
For general inquiries, or if you would like information on the process and costs for upgrading carts or requesting additional bins, please contact the City of West Kelowna's Utility Billing Department (8:30 a.m. to 4:30 p.m. Monday to Friday, excluding holidays):
If you put your bins to the curb at the correct date and time, with the lid closed, and the collection was missed, contact our collection service provider to rearrange pick-up. OK Environmental Waste Systems can be reached at:
For tips on composting or ways to reduce, reuse and recycle, contact the Regional Waste Reduction Office:
The Westside Residential Waste Disposal and Recycling Centre located on Asquith Road (find it on a map) is owned and operated by the Regional District of Central Okanagan on behalf of all Westside residents. For more information, please go to: