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1. Do I need a permit to build a fence and how high can my fence be?
2. Do I need a permit to build a landscape retaining wall?
3. Do I need a permit to build a shed?
4. Do I need a permit to build a swimming pool?
5. What documents are required when applying for a building permit?
6. What fees apply?

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1. How do I register to vote?
2. Does the City of West Kelowna keep a voter registration list?
3. How many voters are eligible to cast ballots in the City of West Kelowna?
4. What if I require assistance to vote?
5. If I own more than one piece of property in West Kelowna, may I vote more than once?
6. If I live outside West Kelowna but own a property in West Kelowna, may I vote?
7. Do nonresident property owners register the same way?
8. What if I own a property with someone else and that person is living on the property and I am not?
9. Can I vote online?
10. Can I vote if I work or own a business in West Kelowna, but do not live in the municipality?
11. Can I run for Mayor or Council if I live outside the District of West Kelowna?
12. How much time must I commit if I am elected as mayor or councillor?
13. Why are local elections held every four years?
14. Is there anyone who cannot vote in a local election?

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1. Am I eligible for the Provincial Home Owner Grant (HOG) which is now called the Northern and Rural Area Home Owner Benefit?
2. Should I send the provincial home owner grant directly to the Home Owner Grant Administration Office or Rural Tax Office (Surveyor of Taxes) directly in Victoria?
3. If a spouse has passed away and the deceased person was a senior, but the surviving partner is not, what HOG options apply?
4. My mortgage company / bank pays the property taxes on my behalf. Do I still need to claim the HOG?
5. Can I still apply for the provincial HOG without making a payment?
6. I am going to be 65 after the tax due date in July indicated on the tax notice, can I claim the senior grant (column C in tax notice)?
7. I have a disability; do I get an additional home owner grant?
8. I have lived in my current residence for many years but have never applied for the provincial HOG. Can I claim the home owner grant for prior years?
9. I own a house in West Kelowna and my son / daughter lives at the civic address. Can he / she claim the grant?
10. If I am selling my home, who should apply for the provincial HOG? If a property is sold, who applies for the grant?
11. If the owner recently died, can I still apply for the provincial HOG?

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1. What period does the Property Tax Notice cover?
2. When are property taxes due in 2016?
3. What if I don't pay on time?
4. What is the penalty for paying taxes late?
5. I just received a tax notice for a house that I sold. What should I do?
6. Can I pay my taxes using a post-dated cheque?
7. I can only pay part of my taxes, what should I do?
8. The tax notice for my property is not in my name. Who pays the tax notice?
9. My bank or mortgage company pays my taxes. Should I send my Provincial HOG application to my financial institution?
10. My financial institution pays my taxes. Why do I still receive a tax bill?
11. More than one individual owns the property and every property owner received a tax notice. Does every property tax owner have to pay?
12. The property taxes were paid by the lawyer. What do I need to do?

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1. How often am I billed?
2. What is an Annual Sewer or Water Debt?
3. What makes up my user fees?
4. How was the new Garbage and Recycling Fee determined?
5. How does my water meter work, how often is it read, and can I read it?

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1. What is the base rate for?
2. I travel often. Do I still have to pay for water while I'm away?
3. If I don't use water in one billing period, can I use it later?
4. Must I have a meter installed?
5. I live in a multifamily building (apartment/condo), what will this mean for me?
6. Who owns the water meter?
7. I own a commercial, industrial or institutional property. What does this mean for me?
8. How is my meter read?