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Snow Days
Posted Date: 1/7/2013 9:00 AM

Call 778-797-2225
(8 a.m. to 4 p.m. Monday to Friday)

Call 1-866-353-3136
(After hours, weekdays and holidays)
Snow Equipment - MO Image
Road Clearing Priorities Map - Click on the image below to enlarge (download PDF)
Winter Roads Maintenance - Priorities Map

Update: January 7, 2012 9:00 a.m.

Heavy Snowfall Advisory

Please be advised that due to heavy and persistent snowfall in the forecast, plows and sand trucks must make arterial and collector routes, transit routes, and routes with steep grades the top priorities. School zones, school bus routes, town centres and population centres are prioritized next before all other local roads.

Snow is in the forecast again Tuesday afternoon, with amounts of up to 20 centimetres in total expected to fall before midnight, according to Environment Canada.

Residents can aid snow removal efforts by ensuring vehicles are parked off-street to avoid interference with plows and sand/salt trucks. Residents are also reminded that snow plows are unable to avoid depositing snow in front of driveways when clearing streets. To minimize the amount of snow left in front of driveways, please shovel snow to the left side (when facing the property). Please also remember to clear sidewalks and pedestrian accesses fronting your property. The District of West Kelowna will clear sidewalks and walkways adjacent to civic buildings and parks.

The District values input from the public regarding its snow removal service. Please contact us between 8 a.m. and 4 p.m. Monday to Friday  at 778-797-2225 or roads@districtofwestkelowna.ca. After hours, weekends and holidays, please call toll free, 1-866-353-3136.

Update: December 19, 2012 11:30 a.m.

Help Keep Sidewalks Safe

The District of West Kelowna’s snow removal efforts are in full-swing, but it takes more than plows to keep our roads safe for travellers – our sidewalks need attention too.

Residential and commercial property owners are reminded that snow and ice must be removed from sidewalks adjacent to private property within 24 hours of a snow fall to make travelling safe for pedestrians. Uncleared sidewalks can pose a significant danger for pedestrians, particularly for senior citizens and persons with disabilities. Sidewalks need to be fully cleared of snow and ice, keeping in mind that approximately three-feet width is needed for wheelchairs to pass. Snow removed from sidewalks cannot be deposited on roadways.

The District of West Kelowna removes snow and ice from sidewalks that are adjacent to civic buildings and at selected parks and pedestrian accesses. The District’s Good Neighbour Bylaw outlines what is expected from property owners regarding sidewalk snow removal and is available to view online by clicking here.

Residents may also want to keep the following in mind:

  • Use caution when walking on icy or snow covered sidewalks; avoid walking on the street
  • Wear light-coloured or reflective clothing when walking adjacent to roadways at night
  • Motorists are reminded to watch for pedestrians on the roadways and allow extra stopping distance at intersections and crosswalks
  • Consider helping elderly or disabled neighbours remove snow from steps and sidewalks.
  • Snow plows are unable to avoid depositing snow in front of driveways when clearing streets. To minimize the amount of snow left in front of driveways, please shovel snow to the left side (when facing the property).
  • You can aid snow removal efforts by ensuring vehicles are parked off-street to avoid interference with plows and sand/salt trucks.

The District values input from the public regarding its snow removal service. Please contact us during regular hours at 778-797-2225 or roads@districtofwestkelowna.ca or after hours at 1-866-353-3136.

Update: December 18, 2012 2:00 p.m.

Snow Plows on the Road in West Kelowna

With more snow in the forecast this week, snow plows and sand and salt trucks are working to keep up with snow removal on West Kelowna streets.

The District recently contracted its snow removal and road maintenance services to AEL a division of HMC Services Inc., effective December 7, 2012. Both parties fully anticipate there will be a learning curve as the new contractor familiarizes itself with West Kelowna roads and weather. Public inquiries are being closely tracked and monitored during these early stages, and the District and AEL will cooperate on any adjustments to the service that are required.

It is also important to note that during times of heavy and persistent snowfalls, road crews must continue to focus on higher priority roads in the municipality. This can lead to a delay in snow removal on local roads.

The District has provided comprehensive information on its website, www.districtofwestkelowna.ca, regarding snow removal, including a Snow Clearing Priorities Map. Snow removal is conducted on a priority basis. The top priority is clearing arterial and collector roads, transit routes and roads with steep grades. School zones, school bus routes, town centres and population centres are also prioritized before all other local roads.

West Kelowna residents may also find helpful information including winter driving tips and snow tire information on the Ministry of Transportation and Infrastructure’s website at www.th.gov.bc.ca/SeasonalDriving/.

The District values input from the public regarding its snow removal service. Please contact us during regular hours at 778-797-2225 or roads@districtofwestkelowna.ca or after hours at 1-866-353-3136.

Residents can aid snow removal efforts by ensuring vehicles are parked off-street to avoid interference with plows and sand/salt trucks. Residents are also reminded that snow plows are unable to avoid depositing snow in front of driveways when clearing streets. To minimize the amount of snow left in front of driveways, please shovel snow to the left side (when facing the property). Please also remember to clear sidewalks and pedestrian accesses fronting your property. The District of West Kelowna will clear sidewalks and walkways adjacent to civic buildings and parks.

Original Release: December 7, 2012

WINTER ROADS MAINTENANCE IN THE DISRICT OF WEST KELOWNA

AEL, a division of HMC Services Inc., (AEL/HMC) conducts snow removal on all streets within the District of West Kelowna. AEL/HMC's has a five-year contract for road maintenance in the District of West Kelowna, starting December 7, 2012, and provides the following winter maintenance services:

  • Roadway snow and ice removal
  • Roadway sanding and salting

Please remove parked vehicles from the street as they will interfere with winter roads maintenance efforts. Thank you.

ROAD CLEARING PRIORITIES

Snow removal is conducted on a priority basis; and, the following considerations are used to determine the order in which roads are cleared within the municipality:

  • Arterial and collector roads, transit routes and roads with steep grades (public safety)
  • School zones and/or school bus routes; town centres and population centres
  • All other local and rural roads

A road clearing priorities map is available by clicking here.

Please note: If you live in a strata development, please contact your strata council to determine who has been hired to clear roads on your streets.

The District of West Kelowna and AEL/HMC are not responsible for clearing Highway 97, Highway 97C, Westside Road, and streets in the Central Okanagan West Electoral Area, District of Peachland or Westbank First Nation. Please contact the Ministry of Transportation and Infrastructure for highways maintenance information and the appropriate local government for street clearing priorities in other communities.

DRIVEWAYS

Plows are unable to avoid depositing snow in front of driveways while clearing roads. Plows direct snow to the right. When shovelling, pile snow to the left (when facing your property) of the driveway. This allows for better views of oncoming traffic when leaving the driveway; and, plows will drag less snow across your access. Do not shovel snow from driveways into the road. Keep spring thaw/drainage in mind when piling snow.

SIDEWALKS AND WALKWAYS

Property owners are required to remove snow and ice from sidewalks and walkways bordering their lot. The municipality removes snow and ice from sidewalks that are adjacent to civic buildings and at selected parks and pedestrian accesses.

CURBSIDE WASTE CARTS

Place curbside waste carts out before 7 a.m., on the date of collection, in a cleared area, where the bins will not obstruct plows, traffic or pedestrians. Collection vehicles have automated arms that reach 8 feet maximum from the vehicle and require 3 feet between carts and obstacles.

CONTACT US

If you have questions, concerns or would like more information regarding roads maintenance, please contact the District of West Kelowna's Roads and Contracts Department at:

Phone Icon

778-797-2225 - 8 a.m. to 4 p.m. Monday to Friday

Phone Icon 1-866-353-3136 - toll free, after hours, weekends and holidays
Email Icon roads@districtofwestkelowna.ca